// M A N A G E M E N T T E A M
/ROB
MORGAN, President and Director of Research
Rob is a native of Kansas. After completing degrees in biology
and chemistry (Wichita State University), and pharmacy (University
of Kansas), Dr. Morgan joined Presbyterian Hospital of Dallas
in 1983 and later became Coordinator of Clinical Pharmacy Services.
His duties included new product review and consultant to physicians.
During this time he also served as a consultant to several U.S.
pharmaceutical manufacturers. After completing an MBA at the University
of Dallas (concentration: Finance) in 1987, he entered the doctoral
program in the College of Business Administration at Texas Tech
University and in 1990 completed his Ph.D.
Dr. Morgan began a program of research in the area of relationship
marketing while in his doctoral studies and continues to research
this important area of marketing. He also researches and publishes
in the area of marketing strategy. Dr. Morgan's research has been
published in the Journal of Marketing, Academy of Management Journal,
Journal of Business Research, and Marketing Management. In 1995,
he received the Harold H. Maynard Award for best theory paper
in the Journal of Marketing. In addition to these publications,
Dr. Morgan is a contributor to a forthcoming book on relationship
marketing, The Handbook of Relationship Marketing and Relationship
Marketing: Gaining Competitive Advantage Through Customer Satisfaction
and Customer Retention. Dr. Morgan serves on the editorial
review board of the Journal of Marketing and Journal of the Academy
of Marketing Science. In addition, he has served as an ad hoc
reviewer for the Journal of Marketing Research, Journal of Retailing,
Academy of Management Journal, Journal of Business Research and
several other journals.
Dr. Morgan has taught at the University of Alabama since 1990.
His courses include the undergraduate capstone marketing strategy
course, undergraduate courses in the areas of business-to-business
marketing and channels of distribution, and doctoral seminars
in marketing strategy and channels of distribution.
Dr. Morgan has served as a consultant to several organizations,
including American Express, BellSouth, Smith, Kline, Beecham,
and Howery & Simon.